Emergency Guide

Stay safe and act fast

Use the right emergency contacts, know what to do in urgent situations, and prepare your family before incidents happen.

Emergency

Emergency Numbers (911)
Non-Emergency Police Line
Poison Control Center

Core emergency topics

Life-threatening emergencies

Call 911 when there is immediate danger to life, health, or property.

Call 911 for serious injury, fire, or immediate danger
Clearly share your exact location and what happened
Stay on the line and follow dispatcher instructions

Non-emergency help lines

Use local non-emergency lines for issues that still need official help.

Use police non-emergency for reports that are not an active threat
Call 811 for health advice and 211 for community services (where available)
Contact poison control for medication or chemical exposure concerns

Household preparedness

Build a simple plan before emergencies happen so your household can respond quickly.

Set family meeting points and evacuation routes
Prepare a grab-and-go kit with medication, water, and key documents
Enable local weather and wildfire alerts on your phone

What to do first

Check immediate safety and move away from danger.
Call 911 or the right non-emergency line based on urgency.
Record key details and follow up with local support services if needed.

Emergency-ready checklist

Home/work address and nearest major intersection
Emergency contacts saved on phone and on paper
Critical medical info (medications, allergies, conditions)
Essential documents and backup copies

Need local guidance?

Settlement agencies, community centres, and municipal websites can help you find local emergency contacts and safety programs.

Services and contact numbers vary by city and province.

Major consulate contacts in Vancouver

Vancouver-focused reference contacts for major countries. Confirm details on each official website before visiting.

South Korea

Phone: +1-604-681-9581

Location: 1600-1090 West Georgia St, Vancouver, BC V6E 3V7

Official website

Japan

Phone: +1-604-684-5868

Location: 900-1177 West Hastings Street, Vancouver, BC V6E 2K9

Official website

China

Phone: +1-604-739-3368

Location: 3380 Granville Street, Vancouver, BC V6H 3K3

Official website

France

Phone: +1-604-637-5300

Location: 1130 West Pender Street, Suite 1100, Vancouver, BC V6E 4A4

Official website

India

Phone: +1-604-662-8811

Location: #201-325 Howe Street, Vancouver, BC V6C 1Z7

Official website

Philippines

Phone: +1-604-685-1619

Location: Suite 660, 999 Canada Place, Vancouver, BC V6C 3E1

Official website

United States

Phone: +1-604-685-4311

Location: 1075 West Pender Street, Vancouver, BC V6E 2M6

Official website

Last verified on February 5, 2026 from official government and consulate websites.